Returns & Exchanges
At Start Fitness, we want you to be completely satisfied with your new gear, which is why we offer a 28-day return period for any unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you can get back to your training as quickly as possible.
Check Eligibility
Ensure your items are unworn, in their original condition, and include all tags and packaging before initiating a return.
Complete the Form
Fill out the returns form included in your original delivery, clearly stating whether you require a size exchange or a full refund.
Package and Ship
Securely pack your items and use a tracked courier service to send the parcel back to our UK distribution center.
Processing and Refund
Once received, our team will inspect the goods and process your refund or dispatch your exchange within 5-7 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing